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Frequently Asked Questions

Most frequent questions and answers

Due to the wide range of use-cases for CBD, appropriate serving sizes can vary widely. Your serving size will be dependent upon your body weight, metabolism, individual body chemistry, and other metabolic factors.

We cannot make specific recommendations regarding serving sizes. We recommend starting with a small amount of CBD, and gradually increasing the serving until the desired effects are achieved

CBD naturally occurs in the hemp plant as Cannabidiolic Acid (CBDA), which is a very closely related analogue of CBD. In order to transform CBDA into CBD, a given plant or extract must undergo a process known as decarboxylation. Sometimes, this process is referred to as “activation” as it produces a more biologically active version of the CBD molecule.

Decarboxylation is defined as the removal of a carboxyl group from a given molecule, and is accomplished in CBD by heating the material to approximately 110 °C (230 °F). This facilitates the removal of the carboxyl group on the CBDA molecule and produces CBD as the end product.

CBD meets the World Health Organization (WHO) definition of being psychoactive. The WHO defines psychoactive substances as substances “that, when taken in or administered into one’s system, affect mental processes, e.g. cognition or effect.”

However, while this may be the case for CBD, it must be noted that CBD is non-intoxicating in its effects. It does not produce feelings of euphoria, stupor, or loss of control; effects commonly associated with THC ingestion. Research suggests that this is due to the fact that CBD does not bind to the CB1 receptor in the same way that THC does. In fact, CBD has been shown in some studies to modulate or reduce the intoxicating effects of THC.

While hemp seed oil is extracted from the seeds of the hemp plant, hemp oil is a product derived from the leaves, flowers, and stalks of the hemp plant. Hemp seeds rarely contain minute detectable quantities of cannabinoids but typically, hemp seeds contain non-detectable levels of cannabinoids. 

By contrast, detectable levels of cannabinoids can be found in the stalks and leaves of hemp, with the highest concentrations of cannabinoids being found in the flowers of the hemp plant. CBD/hemp oil products have a much greater concentration of CBD than hemp seed oil products, while hemp seed oil products commonly contain no therapeutically viable levels of cannabinoids.

Although we cannot speak for the CBD products made by any other company, all of our finished products are third-party tested for heavy metals and pesticides, in addition to cannabinoid profile. In order to ensure the highest standard of quality and safety in our products, we follow the guidelines established in the American Herbal Pharmacopoeia Cannabis Monograph.

All of our results are reported on a per serving basis and can be viewed in the “Test Results” section of each product page.

FDA DISCLOSURE: In accordance with federal regulation we cannot make health claims regarding our dietary supplements we can only recommend our products for general wellness. Our products are not intended to diagnose, treat, or cure any disease.

 

Our full spectrum products are made by a whole plant extraction with food grade alcohol. We carefully control our process to maintain and preserve the full suite of naturally occurring phytocannabinoids, flavonoids and terpenes in the hemp plant. This suite of compounds has potential synergistic benefits which are currently being researched.

Products made with Broad Spectrum and Isolated CBD do not retain all these natural compounds and therefore may not have the same effects or benefits.

Our full spectrum products are standardized to specific CBD potencies and due to the natural variation of plant extracts, the levels of peripheral cannabinoids, terpenes and flavonoids may fluctuate from batch to batch.

We only use sustainably grown hemp to make our products and we ensure that THC concentration remains under the federally mandated 0.3% requirement. If you have any questions, please do not hesitate to reach out to our knowledgeable customer service staff. We hope you enjoy!

Hemp products that contain CBD are currently and successfully brought to market in all 50 states and over 40 countries by many businesses. We encourage users to always check with your local government, police department, or customs office for the most up to date information regarding the legality of CBD in your area before purchase. This answer should not be considered legal advice, so we strongly recommend that you check with your own local administration to ensure that you are happy with the level of legality of consuming these products before you buy them.

Trace amounts of THC can be found in most hemp-derived CBD products. Our products comply with the federally mandated THC limit of less than 0.3% THC by dry weight. Items that are certified TCH free will be noted!

Our CBD is derived from hemp. We extract the CBD from our hemp with ethanol. The extract undergoes a purification and distillation processes that results in a high quality CBD oil, free from all solvents.

While our products do not require refrigeration, we recommend storing your CBD oil in a cool dry place, such as you would store honey. Make sure to shake well before each use.

For isolate, we recommend storing in a dry cool place away from direct heat and sunlight. Ensure the cap is closed air tight after each use. Refrigeration is not necessary but may prolong shelf life.

All Purple Peake Naturals products undergo multiple rounds of lab testing for heavy metals and pesticides. The results of these tests can be found under the “Test Results” tab of each individual product page. Our standards adhere to the American Herbal Pharmacopoeia (AHP) monograph on cannabis.

We test every bulk shipment of hemp for heavy metals and pesticides, then test the raw oil again in the post-extraction phase. All final batches are then sent to a third-party laboratory for a final test for potency and quality analysis.

All of our products undergo a high-level testing protocol for heavy metals, pesticides, potency, residual solvents and quality analysis before bring brought to market. This is to ensure the products meet our demands for quality and safety. Every batch undergoes multiple rounds of testing, although what we test for varies slightly depending on what stage of the process that the product is in.

Every bulk shipment of hemp we receive undergoes an initial test for heavy metals, pesticides and potency. Post-extraction, the raw oil undergoes a second test for these same items and is also tested for residual solvents. It is important to note that while the solvent we use (cane ethanol) is the same as what you find in alcoholic drinks and is safe for human consumption, we test for residual solvents to ensure that the oil that makes it into our products is free from any residual ethanol.

If the raw CBD oil is refined into CBD isolate, we do a final test for potency and residual solvents. All final batches are tested for potency and quality analysis by a third-party laboratory.

The “Test Results” tab on each individual product page shows the results for each batch. The results section on each product page is updated regularly as new batches are finalized.

Purple Peake and other popular CBD brands currently make products available in all 50 states. With the passage of the 2018 Farm Bill, regulations regarding hemp-derived ingestible cannabinoid products will continue to be updated, so we strongly recommend that you check with your local administration to ensure you are comfortable with the level of legality of consuming hemp CBD products before you buy them.

CBD can have an interaction with certain drugs in a manner that is similar to grapefruit. Research has shown that certain compounds in grapefruit can interact with many common pharmaceutical drugs by inhibiting cytochrome P450 enzymes, a family of liver enzymes that metabolizes these drugs. However, CBD can also inhibit these enzymes when consumed at high enough dosages.

We always recommend checking with your physician before starting a new dietary supplement program. Any instructions you may have received from a medical professional regarding grapefruit should be treated with the same level of care when it comes to CBD products.

Our CBD oil in its purest form commonly has a robust grassy, nutty or earthy flavor, which comes from the organic compounds that make up the hemp plant from which the oil is derived. These compounds include cannabinoids, terpenes and chlorophyll.

Many of our customers enjoy the bold, earthy taste of our full spectrum, unflavored tincture. If you find the taste or smell unappealing, consider mixing the unflavored tincture with some yogurt, a fruit smoothie, ice cream or your favorite recipe to mask the earthy flavor of the unflavored tincture. Or you could try one of our flavored CBD tinctures instead.

The 2018 Farm Bill will greatly increase the availability of CBD products for sale to the general public, by removing hemp-derived CBD from the federal list of Controlled Substances. When federal laws change, there is often a transition period where state/local laws and regulations must be brought into compliance with federal law.

We are currently in such a transition period, where multiple state and local laws may undergo rapid change. We encourage users to always check with your local government, law enforcement or customs office for the most up-to-date information regarding the legality of CBD in your area before making a purchase.

We at Purple Peake cannot offer legal opinions or advice; However, we closely monitor legislative and regulatory changes to ensure that our products and business activities remain in compliance with all applicable federal, state and local laws and regulations, wherever we do business.

Our tinctures labeled as “High Potency” contain 50 mg of CBD per ml, while our “Standard Potency” tinctures contain 15 mg CBD per ml.

We accept Echecks through Green Money, the oldest, most well-respected E-Check Processor in the United States. Green Money’s gateway is built for processing fast, safe, secure and reliable payments.

We accept all major credit cards. We take our customers’ security seriously and ensure your private information is safe with us. To prevent fraudulent charges, all credit and debit card holders are subject to validation and authorization by both us and the card issuer.

Your card will be charged immediately after security checks from your bank and Purple Peake have been authorized and confirmed.

We will send you an email verifying your order once it is completed through our website. This email will outline your order, and provide an invoice number in case you need to contact us with any questions or concerns. Please make sure to keep this email, as inquiries without the reference number might be delayed.

Yes! We will send you tracking information and confirmation when your package is being shipped.

First, check your spam folder since our confirmations are generated automatically, sometimes this is a red flag for email clients. If the email is in the spam folder, make sure to add Purple Peake to your address book.

If the confirmation is not there, check to make sure the details you have provided are correct, and contact us at: customerservice@purplepeake.com if the issue continues.

All orders include a 15 minute phone consultation with Rhett Ritter our CEO and resident CBD expert. If you would like information prior to ordering please call us at 410-297-7CBD or shoot us an email and we will be glad to help you narrow your selections. After you receive your order please send Rhett an email at rhett@purplepeake.com with the best time to call you. Remember, we are on EST so take that in to consideration when requesting a phone consult.

If your order is missing an item, please contact us immediately so we can send a replacement item.

We proudly stand behind our products and we strive to provide the best products at excellent prices. We stand behind our products and will accept a return on unopened products within 21 days of purchase. Please contact us at sales@purplepeake.com for a return authorization number.

If you have any questions or problems with an order we will do our best to make it right. Please contact us at sales@purplepeake.com if you have a problem with your order.

On efficacy: remember, everyone’s experience with CBD varies and there is no one guaranteed or normal reaction. Some only need a small amount while others prefer a larger amount. Furthermore, some prefer isolates over full spectrum and vice versa. Keep in mind that CBD is a unique kind of supplement and may not be effective for some users’ specific goals.s

Once an order is placed, you have a small window of 30 minutes to cancel it before it processed. Once the order is processed and accepted by our team, you may still request cancellation, however please know that cancellation at this stage is not guaranteed.

We ship out orders quickly and run our fulfillment center 24 hours a day. If you would like to cancel an order and have missed the 30 minute window do not worry, even if we have shipped your package simply return it back to us in original condition for a full refund.

FDA DISCLOSURE

These statements have not been evaluated by the Food and Drug Administration.

This website is not intended to diagnose, treat, cure or prevent any disease

WEBSITE DISCLAIMER

Statements on this website have not been evaluated by the FDA.

Products on this site are not intended to diagnose, treat, cure, or prevent any disease.

Consult your doctor for health related advice.

SHIPPING POLICY

Our standard carrier for packages is USPS.

From time to time we may employ other carriers such as UPS or FedEx.

ORDERS PLACED AFTER 3PM EST SHIP NEXT BUSINESS DAY.

 

(Excludes Federal Holidays, expect delays for carriers during the months of December through January)

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